We care
You may be here because you have received a text message from us which has been sent because you’ve been to see or have spoken to one of our services.
You may be here because you are looking for some support and have found these pages through your internet search.
However you’ve ended up here, we want to let you know that we care and would like to help.
It may be hard for you to think about or know what can be helpful to you at the moment. It will all depend on how you are feeling right now but we have put together some resources and website links that we hope you will find supportive and useful.
Our self help guides cover a wide range of topics to help and support you with the things that may be affecting you in your life. These are also available in audio format.
You can find these on our self-help webpages.
The Mersey Care 24 hour response team is for young people up to the age of 18 experiencing emotional, behavioural or mental health difficulties which are causing difficulties in their school, family or social life.
The service is for children and young people who are registered with a GP in Halton, Knowsley, St Helens and Warrington, up to their 18th birthday presenting in crisis needing an emergency response.
They provide:
- No wrong front door for emergency referrals, providing advice and consultation to professionals, parents, carers and children and young people
- Emergency assessment and follow up
- Brief intervention and home treatment.
Within four hours they will do an assessment, a risk assessment, keep young people safe, offer advice to children and families, working with social care, schools and other professionals.
Call NHS 111 and select the mental health option.
You can also access NHS 111 online via: 111.nhs.uk. If you aren't able to make the call yourself, anyone can call on your behalf.
If you’re deaf or have hearing loss, please use the following link to be connected to a local crisis service: NHS 111 – British Sign Language (BSL) Service
You can also contact the Crisis Response Team directly on 01744 415 640
If you're looking for information to help you understand or cope with suicidal feelings, please take a look at our suicidal feelings webpages.
If you are struggling with issues related to alcohol and you live in the Liverpool areas, please call Liverpool Community Alcohol Service (LCAS) on 0151 471 7784 to make a self referral or to discuss any support you may require.
Have a look at our safety planning pages for information about safety planning and advice to support you to develop your own, personalised safety plan.