We ask everyone who is referred to our service to fill in short questionnaires (known as Patient Reported Outcome Measures or PROMs for short). These help us to plan your care and agree recovery goals to work on. If you want to find out more about what recovery means, visit our Recovery Explained webpage.
- To help us understand what is going on in your life and how you feel so we can plan your care together around what really matters to you
- To make sure you are able to play an active part in making decisions about your care
- To help us understand if what we are doing is working or needs to change
- To help us understand what works best and develop our services for the future.
- You might be asked to fill these in on paper, in the session, or online
- You will be asked to fill them in at different points in time to see how you are doing
- Your answers will be looked at by your key worker and may be discussed in your appointments.
- You can ask someone you trust like a family member, friend or advocate to help you fill these in. You can also ask your key worker for help. It is important that you answer the questions as best you can, not the person helping you
- If you need the questionnaire in a different format or language, please speak to your key worker.
- No, you do not have to fill these in, but we hope you will so we can better understand your needs
- If you choose not to, you will still be able to receive care and support from our services
- If you want to opt out, speak to your key worker.
- Your key worker and other team members will use the answers you give to plan and review your care
- Your information may also be shared with any services that we agree together, for example, as part of a referral to another service
- Your answers will be held securely as part of your Mersey Care health record
- We also use information like this, once anonymised (your personal information removed), to help us understand how our services are doing
- The anonymised information can also be shared externally as part of NHS datasets
- All data sharing is managed in line with policies for handling private and sensitive data. For more information please see the Patient Privacy Notice.