2-hour Urgent Community Response

We have teams of advanced clinicians working in the community who can respond within two hours if someone’s health or wellbeing suddenly deteriorates at home, which will avoid the need for an ambulance and prevent hospital admissions.

Our advanced nurses and therapists can provide assessment, treatment, support and a two hour rapid response for Southport and Formby via the ICRAS Team for registered patients who are aged 18 and over and at risk of a hospital admission.

In addition, Sefton offers a 2-hour response for IV administration to avoid hospital admissions. This includes antibiotic therapy for cellulitis.

The service will be operational 8am to 8pm seven days a week. The last referral accepted by the service will be at 6.30pm.

To make a referral, please call 0300 323 0240 and select option 1.

Further resources:

• 2-hour Urgent Community Response A4 poster for GPs 
• FAQs