Equipment Services

Accessing the service

Members of the public can ring Careline, Liverpool City Council's social care centre, on 0151 233 3091 to be referred to an occupational therapist. 

NHS and Social Services staff should contact the service directly via phone or email.

Community Equipment Service process referrals via a system called TCES. We no longer accept paper copy referrals.  

Liverpool Community Equipment Service operates seven days a week at the following times:

Monday to Friday: 8am to 8pm

Saturday and Sunday:  9am to 5pm (Deliveries only)

Units 4-7, Graylaw Trading Estate, Wareing Road, Aintree, Liverpool
L9 7AU 0151 295 9800

community.equipment@merseycare.nhs.uk

Prior to ordering a special item please check online or with equipment service that these items are not already in stock. Any items available in recycled stock will be delivered as per delivery speeds requested.

If you have any urgent panel requests please follow the process and email sep@merseycare.nhs.uk and request a consideration for an urgent panel review.

If you have access to satellite stock please also use this in the first instance.

For any special panel related queries please email: sep@merseycare.nhs.uk

For any clinical support please email: est@merseycare.nhs.uk