Remember, if your call is urgent, and out of hours, please contact your division’s on call manager.
This would cover patient swabbing / PPE / virus advice etc.
For anything regarding staff swabbing, available 9am to 5pm, Monday to Friday
If a staff member is requesting a test but has not yet contacted the staff absence line, they will be advised to do so on 0151 472 7555. This will enable the Trust to have a full record of those who have isolated due to COVID-19 symptoms. The absence reporting team notifies the names of any staff who may potentially require testing to the staff testing team.
For staff health related queries and concerns
For help with anxiety / reassurance etc.
For all staff, with exceptions listed below, reporting absence for: carer’s leave (time off for dependents), bereavement leave, self-isolation for COVID-19, any sickness absence and returning to work following absence. Exceptions include: ward and rehabilitation staff at Ashworth Hospital, staff from Rowan View and Auden Unit and staff at Rathbone Low Secure Unit who should call the clinical support office on 0151 471 2422. Medical staff have an alternative reporting system.
*For queries with staff swabbing results: