consulting room sign on door

What If My Complaint Is About More Than One Organisation?

If your complaint relates to the services of another NHS trust or social services department, as well as Mersey Care NHS Foundation Trust, the Complaints department will liaise with the other organisation(s) to consider providing a joint response. This means that it may be possible to provide you with one response letter which addresses your concerns regarding each NHS trust or social services department. 


Complaint leaflet in easy read

Back to complaints procedure