How to contact the Trust

Need Urgent Help?

If you are in crisis or have thoughts about harming yourself or someone else call 999 for an ambulance or go to your nearest Accident & Emergency department.

The Samaritans offer emotional support 24 hours a day in full confidence. Call 116 123. If it’s not an emergency but you are feeling unwell and want advice and support, get in touch with your GP, who will talk it through with you and may refer you to someone else who can give you specialist help. If you use our services get in touch with your care co-ordinator, the person who looks after your care or the person from the team that you normally see. Their number will be in your recovery plan.

Trust headquarters and CEO'S Office

Mersey Care NHS Foundation Trust

V7 Building

Kings Business Park

Prescot

Liverpool, L34 1PJ

Switchboard Tel 0151 473 0303

Liverpool Community Health Divisional Offices

Liverpool Innovation Park
2^nd Floor
Digital Way
Liverpool
L7 9NJ

Sat Nav: L7 9NW

Reception: 0151 295 3000

Services: Find contact details for our clinics

Visiting Liverpool Innovation Park (including attending training)

Car Parking/Public Transport for visitors
Cycle Storage please use the cycle storage on site, adjacent to Ben Dunne Gym and report to main reception.

Patient Advice and Liaison Service

Information, support and advice to service users and carers.

Tel Freephone

0800 328 2941 or 0151 471 2377

0300 7900 224 or 0151 295 3019 (Liverpool Community Services)

Email PALS@merseycare.nhs.uk

Complaints

Email complaints@merseycare.nhs.uk

Complaints Department

Mersey Care NHS Foundation Trust

V7 Building

Kings Business Park

Prescot

L34 1PJ

Media centre

Communications team

Tel 0151 471 2336

Email communications@merseycare.nhs.uk

Working for us

Tel 0151 472 7557

Email resourcing@merseycare.nhs.uk

Volunteering

Tel 0151 473 2952

Email volunteering@merseycare.nhs.uk

Infection Prevention and Control

Office Tel 0151 471 2635

Charlie Charlton Tel 0151 471 2259

Mary Ujoodka Tel 0151 473 2931

Email infectioncontrol@merseycare.nhs.uk

Fraud

If you would like to find out more about fraud prevention call our local anti-fraud specialist
Darrell Davies on 0151 285 4500 (Office) or by email: darrell.davies@miaa.nhs.uk

Healthwatch

Healthwatch groups were set up in each area to gather and represent the views of local people. You can join your local Healthwatch or to tell them about your experiences by visiting their website:

Healthwatch Blackburn with Darwen

Healthwatch Knowsley

Healthwatch Liverpool

Healthwatch Sefton

Or find your nearest Healthwatch