Complaint satisfaction survey :: Mersey Care NHS Foundation Trust

Who did you contact to raise your concerns?

Were you offered the opportunity to resolve your concern, to meet with or speak with a senior clinical manager? Required

Did a member of the complaint team contact you to acknowledge your complaint? Required

Was the complaint process explained to you? Required

Were you kept informed about any delays with the progress of your complaint? Required

On completion of the complaint review did you receive a copy of the review report? Required

If you received a copy of the review report did you feel that it answered your concerns? Required

I agree to the privacy policy

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