two women talking mother and daughter

Advocates: Giving You a Voice

An advocate is someone who can both listen to you and speak for you in times of need. An advocate is not part of the NHS so will not give their personal opinion. The advocate will also help defend your rights and responsibilities and speak out for you and with you about things that matter to you. They can go to meetings, write letters or reports and speak on your behalf.

If you use services in Liverpool contact:

Healthwatch Independent Complaints Advocacy (Liverpool

4th Floor, 151 Dale Street, Liverpool, L2 2AH

Helpline – 0300 77 77 007

Email address:


For High, Medium and Low Secure services contact:

POhWER Advocacy Service

Ashworth Hospital, Maghull, L31 1HW

Tel: 0300 456 2370


Specialist Learning Disability services

Our Specialist Learning Disability Division works with an external advocacy agency who are local experts in working with people in secure forensic settings. Service users are able to involve them easily if they need advocacy support and can choose who they would like to support them in meetings.

To find out more about these advocates contact POhWER Advocacy on 0300 456 2370