Support, Information and Signposting Services

Age Concern Liverpool & Sefton

Age Concern offers a range of services including counselling for people aged 50 and over.

Address: 179 Townsend Lane Liverpool L13 9DY

Liverpool Tel: 0151 330 5678

Sefton Tel: 01704 542 993



Carers Direct
An NHS website with information, advice and support for carers and families.


Carers Trust
A national website offering help, information, advice and signposting on many aspects of caring including your rights, your local carers centre and events and social opportunities for carers. Website:


Carers UK
Expert information, advice and support is offered, alongside a live carers forum, online mentoring (with a trained volunteer), face to face support and a search engine for local support services.


Carers Support Group
An informal support group in Formby. Carers and those they care for are all welcome every Friday at 2-4pm for tea, cake support, information and encouragement.
Address: Formby Methodist Church, 4 Elbow Lane, Formby, L37 4AF
Tel: Sue and John Ensor on 01704 830147


Compass Counselling Services
This charity provides counselling. To refer yourself or someone else call and speak to a member of the team.
Address: 151 Dale Street, Liverpool, L2 2AH
Tel: 0151 237 3993


Kinship Carers
Kinship Carers is a City wide support group for kin carers who have taken on the responsibility of raising their grandchildren, nephews, nieces etc. when their biological parents can no longer raise them.  Our service promotes equality, health and education, one to one support, drop in support, advice, activities/trips  for children and stressless days for kin carers.    
Address: Ellergreen Community Centre, Ellergreen Road, Liverpool, L11 2RY
Tel: 0151 270 2108

Knowsley Carers’ Centre
The centre provides a range of services. You will need to register for free, either by telephone or through the website.
Address: 143 Bewley Drive, Southdene, Kirkby, L32 9PE
Tel: 0151 549 1412

Listening Ear
A counselling service based in the Halewood area for people aged between 16 and 25 across the north west and adults who live in Knowsley or are registered with a Knowsley GP.
Address: St Nicholas Centre, 70 Church Road, Halewood, Merseyside, L26 6LB
Tel: 0151 488 6648

Liverpool City Council Carer services
To locate carer services across Liverpool, go onto the Council website, type a word which describes what you need, eg ‘support’ into the search engine to bring up related services.


Local Solutions Liverpool and Liverpool Carers Centre
In order to use the services on offer at Local Solutions you will need to complete an online self assessment. Alternatively contact Careline, who will send the assessment form to you for completion and return. The form will be forwarded to Local Solutions who work in partnership with the council. They will then contact you to tailor a programme around your needs.
Address: Mount Vernon Green, Hall Lane, Liverpool, L7 8TF
Tel: 0151 709 0990


Mary Seacole House
A support service for people from black and minority ethnic groups who care for those with a mental illness. Services include befriending, breaks, stress reduction services, education and lunch clubs.
Address: 91 Upper Parliament Street, Liverpool, L8 7LB
Tel: 0151 707 0319


Merseyside Chinese Community Development Association
Help and support for carers in the Chinese community, including information on carers rights, health related support and direction with financial & employment related issues.


A young carers’ support service that includes respite social activities. Shared Lives, an adult placement programme, seeks to give the service user more independence in a safe and supporting environment. Address: Eleanor Rathbone House, Connect Business Village, 24 Derby Road, Liverpool, L5 9PR
Tel: 0151 702 5555


Mersey Care Recovery College
The Recovery College offers a variety of courses for carers.
Tel: 0151 330 4140


Sefton Carers Centre

Sefton Carers Centre provides free advice and guidance, emotional and practical support, training and a range of holistic therapies for unpaid carers living in Sefton.For more information and free registration please contact the Carers Support Team on 0151 288 6060, Monday to Friday, 9.00am – 4.30pm, or visit their website:



St Helens Carers Centre
The Centre provides a wide range of services to all carers, including young carers. 

Address: 31-35 Baldwin Street, St Helens, WA10 2RS

Tel:01744 675 615


Wellbeing Liverpool
An online directory for mental health and wellbeing services, activities and groups in Liverpool.