Visiting a patient in Ashworth Hospital

We welcome families and friends of patients. If you wish to visit please contact the direct booking line is: 0151 471 2300 at least 72 hours in advance. 

 

Visits take place in the Exchange building within the secure perimeter of Ashworth Hospital. Depending on individual patient circumstances, visitors are occasionally allowed to visit on a ward.

 

Planning your visit

 

You will need to be approved as a visitor. Official visitors must be approved by the appropriate department or staff member prior to visiting the hospital in a professional capacity.

 

Visits can only take place if the patient consents and is well enough to take part. Visitors must comply with safety and security measures and will be asked a series of questions and requested to bring proof of identity with them.  We may make further enquiries before giving permission for a visit to take place.

 

All visitors are subject to the patients’ possessions policy which, for safety and security reasons, limits the type and number of items patients can have in their rooms.  It is advisable to check with staff whether an individual patient will be able to receive a specific item before any purchase is made.

 

When you arrive

 

We strongly recommended you arrive at least half an hour before your visit, to allow enough time for security procedures and escort to the visiting area.

 

When you arrive at the hospital visitors’ reception, you will go through a security screening measures similar to those at an airport, including:

 

  • Walking through a metal detector arch
  • Removal of coats, jackets, watches, jewellery items and sometimes footwear
  • X-raying of all bags and belongings
  • Each visiting person is given a rub down search over their clothing (conducted by a same sex member of staff)
  • The occasional presence of a drug detection dog

 

Secure lockers are provided at the visitors’ reception where you can leave prohibited items such as computers, mobile phones and sharp objects.

 

Facilities are available for disabled visitors and there is an interpreter service, by prior arrangement.

 

Visitors are not permitted to enter the hospital with food or tobacco products; you can buy drinks and snacks in the visitors’ area. Ashworth Hospital is a non-smoking NHS Hospital.

 

We hope you enjoy your visit and please feel free to contact us for further assistance.

 

 

Watch our short film about visiting (link to DVD needs embedding)