We all have a duty to keep children and vulnerable adults safe from harm, abuse and neglect. If you think you, or anyone else, may be being mistreated, don’t turn a blind eye or keep it to yourself. Act now.

If you are worried about a child or an adult who you think is at risk from harm please contact your local authority Social Care Team or in an emergency call 999.



Liverpool Careline Tel: 0151 233 3700 (24 hours)

Social Services

Former Liverpool Community Health Services

Child Safeguarding for the former Liverpool Community Health South Sefton Services are being delivered by Alder Hey Children’s NHS Foundation Trust and North West Boroughs Healthcare.


Sefton area Children’s Services (Sefton Plus)   Tel: 0151 934 3737/3691/4498 or out of hours: 0151 920 8234

Social Services


Knowsley Council: 0151 443 2600

Social Services


Office hours Tel: 0151 606 2006

Out of hours Tel: 0151 652 4991

Wirral Social Services:

If you are a health professional and would like to discuss a Mersey Care service user, or the child of a service user, please contact our safeguarding team on

0151 471 2380.

2014 – 15 CQC Safeguarding Declaration 

Mersey Care has adopted the Whole Family approach, so when a parent is identified as having mental ill health, we ‘think family’.

Think Family 

What is child abuse?

What is abuse of adults?