Where you can get access to NHS services over Christmas

Where to access NHS healthcare over the bank holidays

It's always confusing at this time of year knowing what services are open during the bank holidays and which may be difficult to access.

Most services - including GP appointments, pharmacies and local walk in centre services - can provide advice, support and treatment and, if you're unsure where best to go, NHS 111 can direct you to the most appropriate place to access care. 

It's important emergency departments are kept free for those with urgent and life threatening illnesses and injuries. To help you find out where to go to for advice and treatment over the bank holidays we have produced a round up below.

Christmas and New Year’s opening times for healthcare services:

GP services (extended hours and out of hours services)

Local GP services are providing additional appointments during evenings and weekends.

 

For Liverpool extended hours GP appointments

Outside of the bank holidays (Christmas Day, Boxing Day and New Year’s Day) if you need medical attention, your GP is your first point of contact for all non-emergency illnesses which you can’t treat yourself, and they will offer you a same day appointment when it’s urgent.

There are 88 GP practices in Liverpool. All are contactable Monday to Friday between 8.00am - 6.30pm (excluding bank holidays). Routine GP appointments are now available at evenings and weekends. These appointments can be booked through your usual GP practice and are available over the phone, or face to face.

Appointments are available from:

Monday to Friday between 4.00pm-9.00pm

Saturdays between 9.00am–4.00pm

Sundays between 9.00am–1.00pm

These appointments are offered at a number of locations around the city, rather than at your own practice. For urgent advice from a GP when your practice is closed, you can call NHS 111, who can offer advice or refer you to a local out-of-hours GP if you need one.

The out-of-hours GP services are open Monday to Friday between 6.30pm to 8.00am, and 24 hours during weekends and bank holidays.

 

For Sefton extended hours GP appointments

If you are registered with a GP surgery in South Sefton you can now book routine, non-urgent evening and weekend appointments with a doctor, practice nurse or other healthcare professional through a new service called GP Extra.

It is available between:

Monday to Friday: 5.00pm–8.00pm

Saturdays and Sundays: 10.00am–1.00pm at Litherland Town Hall, Hatton Hill Rd, Liverpool L21 9JL.

You can book appointments and get more information via your regular GP practice. Simply ask reception staff for details.

All patients registered with a Sefton GP will be able to book appointments with their local extended access service via their own practice. Anyone contacting NHS 111 who may be appropriately seen by the extended GP access service will also be offered an appointment by the call handler.

 

For Southport and Formby hours extended GP appointments

If you are registered with a GP surgery in Southport or Formby you can now book routine, non-urgent evening and weekend appointments with a doctor, practice nurse or other healthcare professional through a new service called 7 day GP service.

This service operates from:

Monday to Friday: 5.00pm–8.00pm

Saturdays and Sundays: 9.00am–12.00pm

It will operate from 107 Liverpool Rd, Birkdale, PR8 4DB.

You can book appointments and get more information via your regular GP practice. Simply ask reception staff for details. For more details go to: https://www.southportandformbyhealth.co.uk/7daygp

Walk in centres

Walk-in Centres offer nurse-led treatment and/or advice for minor illnesses and injuries that you can't treat yourself at home. All walk-in centres are open between 8.00am – 8.00pm, seven days a week.

During the festive period Old Swan NHS Walk-in Centre and South Liverpool NHS Treatment Centre/Walk-in Centre will be open on Christmas Day, Boxing Day and New Year’s Day but Liverpool City Centre Walk-in Centre and Smithdown Children’s Walk-in Centre will be closed on Christmas Day.

 

Walk in Centre opening times

Liverpool

Old Swan NHS Walk-in Centre
Crystal Close, St Oswald Street, L13 2GA
Open 8.00am - 8.00pm; seven days a week

0151 247 6700

 

Liverpool City Centre NHS Walk-in Centre
6 David Lewis Street, Liverpool, L1 4AP
Open 8am-8pm; Seven days a week

0151 247 6500

 

Smithdown Children's Walk-in Centre (For 0-15 years only)
Smithdown Road, Liverpool L15 2LF (near Asda Supermarket- 3 miles from city centre)
Open 8.00am-8.00pm; seven days a week

0151 285 4820

 

South Liverpool NHS Treatment Centre / Walk-in Centre
Church Road, Garston, L19 2LW
Open 8.00am - 8.00pm; seven days a week

0151 295 9010

 

X-Rays are offered following assessment from a nurse practitioner, referrals will then be made to one of the following;

  • The York Centre, Smithdown Road - Monday to Friday, 8.30am to 6.00pm
  • South Liverpool Treatment Centre - Monday to Friday, 8.30am to 5.00pm
  • Litherland Town Hall - Monday to Friday, 8.30am to 7.00pm

 

Knowsley

Nutgrove Villa, Westmorland Road, Huyton, L36 6GA
Open 8.00am-9.00pm (Mon to Sat) 10.00am-9.00pm (Sun & Bank holidays)

0151 244 3150

St Chads NHS, St Chads Drive, L32 8RE
Open 8.00am-9.00pm (Mon to Sat) 10.00am-9.00pm (Sun & bank holidays)
0151 244 3180

The Halewood Centre, Roseheath Drive, L26 9UH
Open 8.00am-9.00pm (Mon to Sat) 10.00am-9.00pm (Sun & bank holidays)
0151 244 3532

 

Sefton

Litherland Walk-in Centre

Litherland Town Hall, Hatton Hill Road, L21 9JN

Open from 8.00am to 8.00pm, seven days a week (including bank holidays)

0151 475 4667

 

West Lancashire Urgent Care Centre

Ormskirk Hospital, Wigan Road, Ormskirk, L39 2AZ

Open from 8.00am to 8.00pm, seven days a week - including bank holidays.

01695 588 800

 

Skelmersdale Walk-in Centre

116-118 The Concourse, Skelmersdale, WN8 6LJ

Open from 8.00am to 8.00pm, seven days a week - including bank holidays.

01695 588 640

 

Local Pharmacies

Pharmacists can also offer professional health advice on a wide range of common winter ailments and illnesses, and the best medicines for treating them, right on your local high street.

There are 10 pharmacies open on Christmas Day, 12 open on Boxing Day and 11 open on New Year’s Day. For the full list of pharmacies open in Liverpool and their locations click here.

In between Christmas and New Year, there are 131 pharmacies in Liverpool, many of which are open early until late in the evening and some are available on weekends. To find out the opening times for your nearest pharmacy, visit the NHS website.

For more information on which pharmacies are open in South Sefton over the Christmas holidays visit https://bit.ly/2QEj2iy.

 

NHS 111

If you are unsure of where to go for medical advice or treatment and it is not an emergency NHS111 can help direct you to the most appropriate place for your care visit  https://111.nhs.uk/  or dial 111 from your phone. Calls are free from UK landlines and mobiles.

Community and Mental Health services

For those who require mental health services, Mersey Care will continue to provide seven day service to support the physical and mental health needs of people in the community.

There are a range of options for mental health help without the need for a referral from a health professional, these include Samaritans Liverpool who you can chat to over the phone.

Talk Liverpool give some tips and practical self-help exercises online. You can also download the free Woebot chat-bot to discuss how you are feeling confidentiality using your iPhone or android phone.

Anne Lamkin, Care Manager for Mersey Care NHS Foundation Trust said: "There are lots of places that you can access advice, support, care and treatment from over the Christmas and New Year for a range of issues and conditions without a trip to your local A&E.

"Please remember to make use of your local walk in centres for minor illnesses and injuries. Did you know that we can provide treatment for a range of conditions including upset stomachs, bruises, coughs, flu like symptoms, sprains, emergency contraception, sore throats, rashes, and minor infections?

"We're also there to direct you to mental health services if you don’t feel you can talk to a relative or close friend. Although we cannot provide repeat prescriptions, we can prescribe medications to treat your condition if it is appropriate. Either way our friendly team are there to provide advice, support and treatment to suit your needs.”