Mersey Care statement on new inquiry into Liverpool Community Health

A spokesman for Mersey Care NHS Foundation Trust said: “Mersey Care welcomes today’s announcement of a new independent investigation into the historic failings at the former Liverpool Community Health (LCH) between 2010 and 2014.

“After becoming the new provider for Liverpool Community Health services in April 2018, Mersey Care conducted a review into a number of historical issues relating to case management incident reporting and record keeping in accordance with the recommendations of the independent review into LCH led by Dr Bill Kirkup last year.

“This initial review uncovered 43,000 incidents, of which 17,000 are patient safety related, which we believe requires further scrutiny because of poor and inconsistent record keeping, data management and gaps in processes relating to HR investigations. We will co-operate fully with Dr Kirkup and his independent expert oversight panel for the new investigation.

“Liverpool Community Services are now a completely different organisation and were rated as ‘good’ for caring and responsive in the most recent inspection from the Care Quality Commission earlier this year. We can assure staff and patients that those services are now safe and we have established robust quality assurance checks and governance in place.”

A dedicated telephone helpline has also been established for any patients that have concerns. Please ring 0151 527 3400.