Freedom of Information Performance

Please note that many of our services are changing during the current pandemic.

Before you set out to visit Mersey Care services, please phone ahead to check the latest. Please bear with us if things are different from our usual ways of working. All visitors and out patients attending NHS sites are required to wear a mask.

Exclusions The circumstances in which a person has a reasonable excuse include those where they cannot put on, wear or remove a face covering or because of any physical or mental illness or impairment, or disability (within the meaning of section 6 of the Equality Act 2010(7)), or without severe distress.

You can see the latest service news on this page: Click Here

We’ve had to suspend visiting arrangements and have alternative online methods where practical. Our first duty is to keep all our patients safe and well cared for.

The most common symptoms of coronavirus (COVID-19) are recent onset of any of the following:

• a new continuous cough
• a high temperature
• a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you should self-isolate at home. Please remember to follow the official guidance:

• Keep 2 metres apart
• Wash your hands regularly for 20 seconds with soap and water
• Avoid touching your eyes, nose and mouth with unwashed hands
• Access services and NHS advice online