Equality, Diversity and Human Rights

We want to make sure our services are offered in a way that is relevant to peoples lives,and that recognises what is important to them. This recognition of diversity and the importance of equality is embedded in our plans for perfect care.

We believe that a person's human rights should be at the heart of our services and we have worked very hard for many years to develop this approach.

Everything we do is based on a set of principles called the FREDA principles: Fairness, Respect, Equality, Dignity and Autonomy.  

You can contact our team on 0151 471 2496 email christopher.boland@merseycare.nhs.uk or write to us at Equality Team, V7 Building, Kings Business Park, Prescot, Merseyside, L34 1JP

'Do not treat someone differently, less importantly or less valuably because of their disability or the colour of their skin, who they love, what they believe in or how old they are...' 

© Human Rights in Healthcare (Mersey Care NHS Foundation Trust)

A diverse workforce in the NHS leads to greater patient care. Please watch the video produced by NHS England on the Workforce Race Equality Standard https://youtu.be/G44C9yn-oo0 

Below you will find links to further information about Equality and Human Rights which will inform you about what we have done and intend to achieve in the future

The Equality Act 2010 gives protection to groups of people who experience discrimination and have protection from this legislation; these are known as protected characteristics. The links to the pages below will provide some information and useful links.


E&D Annual Report for Patient Access and Experience 2016

This report summarises the main actions that the trust has undertaken during the last year to promote equality and eliminate unlawful discrimination for our workforce and in the delivery of healthcare. It sets out our legal and contractual obligations for equality and explains how we plan to meet them over the coming year. View the report here.

We aim to ensure that our workforce is truly representative of the local community, that our culture values all individuals and recognises that diversity adds value and enables us to provide responsive and quality services to all patients and clients. The Workforce Equality & Diversity Report provides an overview of the composition of our workforce and identifies some key action priorities. Click here to view the LCH Workforce Equality & Diversity Report 2015-2016

Interpreting and Translation

Many of our patients and their carers require alternative methods of communication. We have various resources to ensure that the public can communicate with our staff. To find out more visit our Interpreting and Translation page.

Diversity Calendar

Communities in the city observe a number of Religious Festivals which are listed on the Diversity Calendar.

Equality Analysis

Equality Analysis offers an opportunity for our staff to think carefully about the impact of their work on local people and other members of staff. Our staff are responsible for making a wide range of decisions. Equality Analysis is a way of considering the effect of these decisions on different groups protected from discrimination by the Equality Act.

Further information is available on the Equality Analysis Process.

Learning Disability Resources

A learning disability as the presence of a significantly reduced ability to understand new or complex information or to learn new skills, coupled with a reduced ability to cope independently that began before adulthood and has had a lasting effect on development. Useful guidance and communication tools relating to Learning Disabilities are available here.

Challenging Hate Crime

Mersey Care challenges all types of Hate Crime and discrimination. For information on hate crimes and to find out how to report incidents, click here.

The Team

Kate Jones (Equality and Patient Experience Manager)

Frank Davidson (Equality and Diversity Advisor)