Urgent mental health support
A mental health crisis means you may no longer feel as though you are in control over your situation. You may feel great emotional distress or anxiety.
If you or a loved one need urgent help, you can call one of our 24/7 crisis lines for free.
Liverpool and Sefton
Anyone aged 16 and over
For urgent mental health support, please call our 24/7 freephone helpline: 0800 145 6570
Halton, Knowsley, St Helens and Warrington
For all ages – children, young people and adults
If you need urgent mental health support, please call our 24/7 freephone crisis line on: 0800 051 1508
Child and Adolescent Mental Health Service – Crisis Response Team
The Mersey Care 24 hour response team is for young people up to the age of 18 experiencing emotional, behavioural or mental health difficulties which are causing difficulties in their school, family or social life.
The service is for children and young people who are registered with a GP in Halton, Knowsley, St Helens and Warrington, up to their 18th birthday presenting in crisis needing an emergency response.
They provide:
- No wrong front door for emergency referrals, providing advice and consultation to professionals, parents, carers and children and young people
- Emergency assessment and follow up
- Brief intervention and home treatment.
Within four hours they will do an assessment, a risk assessment, keep young people safe, offer advice to children and families, working with social care, schools and other professionals.
You can contact the team on 01744 415 640 – 24 hours a day seven days a week.
If you live outside of the above areas, find your local mental health crisis line on the NHS website.
A mental health crisis often means that you no longer feel able to cope or be in control of your situation. It often involves a sudden or continued worsening of your symptoms. You may feel great emotional distress or anxiety, feel you can't cope with day-to-day life, think about suicide or self-harm, or experience hallucinations and hearing voices.
If you live in Halton, Knowsley, Liverpool, Sefton, St Helens or Warrington and need urgent help with your mental health, you can call one of our 24/7 crisis lines for free.
Urgent mental health support for young people
Our 24 hour response team is for young people up to the age of 18 experiencing emotional, behavioural or mental health difficulties which are causing difficulties in their school, family or social life.
The service is for children and young people who are registered with a GP in Halton, Knowsley, St Helens and Warrington, up to their 18th birthday presenting in crisis needing an emergency response.
They provide:
- No wrong front door for emergency referrals, providing advice and consultation to professionals, parents, carers and children and young people
- Emergency assessment and follow up
- Brief intervention and home treatment.
Within four hours they will do an assessment, a risk assessment, keep young people safe, offer advice to children and families, working with social care, schools and other professionals.
You can contact the team on 01744 415 640 – 24 hours a day seven days a week.
Symptoms, mental health conditions and medications
There are many different types of mental health issues and symptoms. Check out our dedicated page on our website, that has information to help you understand more.
Help Us Help You
Help us help you stay well by following the top tips on our dedicated webpage to look after yourself and your family. You can also view/download our self help guides and apps.