South Sefton Community Services Division will implement two weeks perfect care from 2 January 2018 to 12 January 2018. These weeks have been designed to ensure our patients receive optimal care and experience.
Working with acute and social care partners, the two weeks aim ti rapidly improve patient flow across the whole system, leading to a change in performance safety and patient experience. It’s also about reducing harm, improving patient outcomes and your job satisfaction.
Family and Friends cards will be used during these two weeks to collect feedback as results will be reviewed, the model refined, and learning shared across the division.